Faq

All your information is 100% safe and secure on our website, also the payment processing is highly encrypted providing further protection to our information database. If you have any concern regarding our protection system, please visit our Privacy Policy to learn more about information security at Hellodeal.com

For Website:

• Log in to your hellodeal account
• Click ‘My Account’
• Go to ‘Contact Information’
• Select ‘Change Email’
• Enter your new email address then enter your current password and select save to update.

For app:

• Open the hellodeal app
• Go to the “Account” section at the top left corner of your app
• Click ‘Sign In to your account’ and log in to your account.
• Select ‘Edit info’ option then ‘Change Email’
• Enter your new email address then enter your current password and select save to update.

For Website:

• Log in to your hellodeal account
• Click ‘My Account’
• Go to ‘Contact Information’
• Select ‘Change Password’
• Enter your Current Password then enter your New Password and re-enter the New Password again to confirm

For app:

• Open the hellodeal app
• Go to the “Account” section at the top left corner of your app
• Click ‘Sign In to your account’ and log in to your account.
• Select ‘Edit info’ option then ‘Change Password’
• Enter your Current Password then enter your New Password and re-enter the New Password again to confirm

For Website:

• Go to Hellodeal Website
• Click ‘Register’ in the top right corner on of the website
• Enter you Name, Email address, password & click ‘CREATE AN ACCOUNT’

For app:

• Open the hellodeal app
• Go to the “Account” section at the top left corner of your app
• Click ‘Sign In to your account’
• Select ‘CREATE AN ACCOUNT’ option
• Enter you Name, Email address, password & click ‘CREATE AN ACCOUNT’

We always look forward to working with new Business Clients and coming up with innovative and different product lines for our valued customers.

You have to send us a complete/detailed Business Proposal, including the product and price list attached to support@hellodeal.com. So, we may forward it to our concerned Business Development Team. After our team has gone through it, they will contact you and let you know the feedback.

Please do not forget to add your contact details including your mobile number.

Please click here to update your default address. If the order is placed then you have to communicate with us Call Center, Facebook Message, Live Chat, or Support Ticket.

You will not be able to deactivate your account from your end. You have to create a ticket click here. Our concerned team will deactivate the account by the next 3 working days.